Unimatter Privacy Policy
Our privacy policy was updated in 2024Year1moon2Updates take effect today.
Please take some time to familiarize yourself with our Privacy Policy and contact us if you have any questions.
introduction
Unimatter ByShenzhen Youlichuang Intelligent IoT Co., Ltd.(hereinafter referred to as "Unitron" or " we ") provide you with Unimatter APP, used to provide you withpet trackingand other functions.
We take your privacy very seriously. 《Unimatter Privacy Policy" (hereinafter referred to as"This privacy policy")is directed atUnitronunderUnimatter The privacy statements and commitments made byUnitronAn important part of the Privacy Policy. related toUlichuang Unimatter APP If there is a special agreement with "UnitronIf there is any inconsistency between the "Privacy Policy", this Privacy Policy shall prevail; if there is no agreement in this Privacy Policy, the "Privacy Policy" shall prevail.UnitronPrivacy Policy" shall prevail. especially about"Minors’ information protection, security measures, and cross-border transmission"It is recommended that you read the "UnitronPrivacy Policy"
This Privacy Policy has been developed with your needs in mind. It is important that you fully understand our personal information collection and use practices, while ensuring that you have ultimate control over the personal information you provide to us. This Privacy Policy sets out how we collect, use, disclose, process and store the information you provide to us when you use our XXXX. "Personal information" under this Privacy Policy refers to data that can identify a specific individual by itself or by association with other information. We will use this information strictly in accordance with this Privacy Policy.
Ultimately, we want to bring the best experience to our users. If you have any questions about the personal information handling practices described in this Privacy Policy, please contactMail shutao01@uni-matter.comContact us so we can handle your special needs. We'd love to hear your feedback.
This privacy policy will help you understand the following:
1. What information we collect and how we use it
2. Sharing your personal information with third-party service providers
3. retention policy
4. Your rights
5. Third-party websites and services
6. Policy updates
7. Contact us
1. What information we collect and how we use it
We will follow the principles of legitimacy, legality, transparency, and necessity, and collect and use the information you actively provide during the use of our products/services or that are generated by the use of our products/services for the following purposes described in this privacy policy. personal information. If we want to transfer your personal information toused forFor other purposes not specified in this Privacy Policy, or if your personal information collected is used for other purposes based on specific purposes, we will inform you in a reasonable manner and obtain your consent again before use.
Please note that for personal sensitive information, we use"Bold"Special reminder for the way of writing, I hope you will pay special attention when reading. Before you provide any personal sensitive information to us, you have carefully considered and hereby confirm that such provision is appropriate, and you hereby agree that your personal sensitive information may be processed in accordance with the purposes and methods described in this policy.
(1) Situations in which you must authorize us to collect and use your personal information
The purpose of collecting personal information is to provide you with products and/or services and to ensure that we comply with applicable relevant laws, regulations and other normative documents. You have the right to choose whether to provide this information, but in most cases, if you do not provide it, we may not be able to provide you with corresponding services. Please note that we will only collect relevant information when the product has the following related functions (you can learn about the specific functions of the product by checking the product function introduction) and after obtaining your authorization and consent. These features include:
1. Device activation and binding
To support your use of the device, you need to complete the pairing and binding of the device in the Unimatter application (hereinafter referred to as the "App"). During this process, we will collect your APP account information and your device information, including device name, device address, Bluetooth feature ID, and the binding relationship between the account and the device to complete this process.
(2) Situations in which you can choose whether to authorize us to collect and use your personal information
To make you betterEnjoy Pet LocatorTo provide you with more functions
and improve your experience, your personal information may be
collected and used in the following additional functions. If you do
not provide this personal information, you can still use the above
basic services, but you may not be able to use these additional
features that can bring you more optimized services. These additional
features include:
1. User feedback
In order to better analyze and solve your usage problems and improve user experience, we may collect the feedback questions you send us, feedback photos, contact information you provide (optional), and question types.information.
The following are the details of related functions and calling permissions, listed for your reference:
(3) You are fully aware that we do not need to obtain your consent to collect and use personal information in the following situations:
1. Relevant to the personal information controller's performance of obligations stipulated in laws and regulations;
2. Directly related to national security and national defense security;
3. Directly related to public safety, public health, and major public interests;
4. Directly related to criminal investigation, prosecution, trial and execution of judgment;
5. To protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the authorization and consent of the individual;
6. The personal information involved is disclosed to the public by the personal information subject on his own initiative;
7. Necessary to enter into and perform a contract at the request of the personal information subject;
8. Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
9. Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;
10. The controller of personal information is a news organization and it is necessary for it to carry out legitimate news reporting;
11. If the controller of personal information is an academic research institution, and it is necessary to carry out statistical or academic research for the public interest, and when it provides the results of academic research or description to external parties, the personal information contained in the results will be de-identified.
(4) Situations in which we obtain your personal information from third parties
Where permitted by some laws, we may obtain your personal information from third parties.
(5) Non-personal information
We may also collect other information that cannot identify a specific individual (that is, information that is not personal information), such as statistical data generated when you use specific services, such as device-related information, daily activity events, and application crash events. The purpose of collecting this information is to improve the services we provide to you. The categories and amounts of information collected depend on how you use our products and/or services. Aggregated data is considered non-personal information for the purposes of this Privacy Policy. If we combine non-personal information with personal information, such information will be treated as personal information during the period of combination.
2. Sharing your personal information with third-party service providers
Some of the services in this business may be provided by third-party service providers, for which we need to provide some of your personal information to the third-party service providers. If we share your personal information with these third parties, we will use encryption and other means to ensure the security of your information. For companies and organizations with which we share personal information, we will conduct a reasonable review of their data security environment and sign strict data processing agreements with them, requiring third parties to take adequate protective measures for your information and strictly abide by relevant laws and regulations. and regulatory requirements. We strictly follow the provisions of the Privacy Policy. Once we involve sharing your sensitive personal information or adding new sharing parties, we will ask for your authorization and consent again.
3. retention policy
We retain personal information for as long as necessary for the purposes for which the information was collected as described in this Privacy Policy, or to comply with applicable relevant legal requirements. After the purpose of collection is completed, or after we confirm your deletion or cancellation request, or after we terminate the operation of the corresponding products or services, we will stop retaining it and delete or anonymize it. If it is for public interest, scientific, historical research or statistical purposes, we will continue to retain relevant data based on applicable law, even if further data processing is not related to the original purpose of collection.
4. your rights
(1) Control settings
We recognize that everyone's privacy concerns vary. Therefore, we provide some examples of the various ways in which you can choose to restrict the collection, use, disclosure or processing of your personal information and control your privacy settings:
- Log in or out of your Unimatter account;
- Click "Create Device" in the App. Bind or unbind your device;
- In APP click "My" and then click your avatar to modify your personal information, including avatar, name, etc.;
(2) Your rights to your personal information
In accordance with the laws and regulations of the country or region that apply to you, you have the right to request access, correction, and deletion of any personal information we hold about you (hereinafter referred to as a request).
with you Unimatter For more details about the personal information in your account, you can access and change your account by logging in to your device. This privacy policy requires that your request should meet the following circumstances:
- Through our dedicated request channel, and to protect the security of your information, your request should be in writing (unless local law specifically recognizes oral requests);
- Provide sufficient information so that we can verify your identity and ensure that the requester is the subject of the requested information or a legally authorized person;
Once we have sufficient information to confirm that we can process your request, we will respond to your request within the time required by applicable data protection laws. in particular:
- Based on your request and applicable legal provisions, we can provide you with a free copy of the personal information records we have collected and processed about you. If you make other requests for relevant information, we may make other requests based on relevant applicable laws and the actual situation. You will be charged a reasonable fee for the administrative costs.
- If you believe that any information we hold about you is incorrect or incomplete, you can request that the personal information be corrected or completed for the purposes for which it is used.
- Depending on the laws and regulations that apply to you, you may have the right to ask us to delete your personal informationinformation. We will evaluate your deletion request and, if the corresponding requirements are met, we will take appropriate steps, including technical means, to process it. When you or we assist you in deleting relevant information, we may not be able to immediately delete the corresponding information from the backup system due to applicable laws and security technologies. We will securely store your personal information and isolate it from any further processing. Until the backup can be purged or made anonymous.
We have the right to refuse to process requests that are insubstantial/obsessively repetitive, requests that damage the privacy rights of others, or requests that are extremely unrealistic.with requestdisproportionate technical work, requests that are not required to be given under local law, information already made public, information given under conditions of confidentiality. We may also refuse if we believe that aspects of the request to delete the data or to access the data may prevent us from lawfully using the data for anti-fraud and security purposes.
(3) Cancellation of services or accounts
If you wish to cancel specific products or services, you can do so throughSend email toshutao01@uni-matter.comContact us for service deregistration. If you wish to log outU smartAccount, due to cancellation Unimatter Account operations will make you unable to use Unimatter Please operate with caution for all products and services. In order to protect your or others' legitimate rights and interests, we will determine whether to support your cancellation request based on your use of Xiaomi's products and services. For example, if there are outstanding installments, we cannot support your request immediately.
5. Third-party websites and services
Our Privacy Policy does not apply to products or services provided by third parties. what you use Unimatter Device products or services may include third-party products or services, some of which will be provided as links to third-party websites, and some will be accessed in the form of SDKs, APIs, etc. When you use these products or services,third partyYour information may also be collected. Therefore, we strongly recommend that you take the time to read that third party's privacy policy, just as you read oursprivacyThe policy is the same. We are not responsible for, and have no control over, how third parties use the personal information they collect from you. Our Privacy Policy does not apply to other websites linked through our Services.
6. Policy updates
We will update our privacy policy from time to time.We will notify you that the policy has been updated via a push pop-up within the app. If you reconfirm your agreement to the updated policy after this policy update comes into effect and continue to useusServices, it means that you have fully read, understood and accepted the updated Privacy Policy and are willing to be bound by the updated policy.
7. contact us
If you have any comments or questions about this Privacy Policy, or if you have any questions about our collection, use or disclosure of your personal information, please contact us atSend email toshutao01@uni-matter.comContact us and mention "Privacy Policy". We have a professional team to resolve your rights requests, questions, etc. related to personal information.youThe problem. ifyouThe question itself involves relatively major matters, we may askyouProvide more information. If you are not satisfied with the response you receive, you can refer your complaint to the relevant supervisory authority in your jurisdiction. If you consult us, we will provide information on relevant complaint channels that may be applicable based on your actual situation.
Under normal circumstances, we will complete verification and processing within fifteen working days after receiving your question or request.
contact address:Room 110, Building E, Galaxy WORLD Phase 2, Minle Community, Minzhi Street, Longhua District, Shenzhen
postal code:518109